Connecting with your Success Advisor During Remote Instruction

 Connecting with your Success Advisor During Remote Instruction

March 11, 2020

The Student Success Advisors will continue to provide ongoing support to students for the duration of the University remote instruction period.  You can reach your Success Advisor by email, through Orange Success, and their office telephone numbers (Monday-Friday, 8:30am-5pm EST). If you are unsure of who your assigned Success Advisor is, you can find their information in your Success Network on Orange Success:

Sarah Mack ([email protected]); 315-443-3513

Gabriela Bermudez ([email protected]); 315-443-1189

Derek Pooley ([email protected]); 315-443-1373

Malea Perkins ([email protected]); 315-443-3978

Jasper Wojtach ([email protected]); 315-443-3513

Those with required meetings: First-Year students, sophomores, and students on academic probation

You will be expected to continue meeting with your Success Advisor as indicated this semester. You will continue to schedule through Orange Success, but meetings will be conducted virtually:

*Meetings with Derek, Gabi, Malea, and Jasper will be conducted through Microsoft Teams.  See below for access information/instructions.

*Meetings with Sarah will be conducted through Zoom.  The link to access the meeting will be provided in your meeting confirmation/reminder emails from Orange Success.  At the time of your meeting, click this link and you will enter a virtual waiting room.  Sarah will “bring you in” when she has finished the appointment ahead of yours.

All availability will be in the Eastern Time Zone however, we will provide a variety of times to accommodate those students in different time zones.

Those without required meetings: Juniors and Seniors who are not on academic probation

You may still connect with your Success Advisor for assistance, questions, and concerns.

You will be expected to continue meeting with your Success Advisor as indicated this semester. You will continue to schedule through Orange Success, but meetings will be conducted virtually:

*Meetings with Derek, Gabi, Malea, and Jasper will be conducted through Microsoft Teams.  See below for access information/instructions.

*Meetings with Sarah will be conducted through Zoom.  The link to access the meeting will be provided in your meeting confirmation/reminder emails from Orange Success.  At the time of your meeting, click this link and you will enter a virtual waiting room.  Sarah will “bring you in” when she has finished the appointment ahead of yours.

All availability will be in the Eastern Time Zone however, we will provide a variety of times to accommodate those students in different time zones

To prepare:

  • Download Microsoft Teams to your computer or cell phone
  • Login using your SU credentials
  • At the time of your scheduled appointment, you should have Microsoft Teams open so you can accept a video meeting invitation.
  • We are committed to being accessible during this time period.  If you are unable to utilize Microsoft Teams, please contact your Success Advisor via email to arrange an alternative way to connect.

Your Success Advisor will invite you to a video meeting in Teams (using your SU username) when they are ready to meet with you.

  • ** Please do not initiate the meeting as your Success Advisor may still be meeting with the student ahead of you.
  • Your Success Advisor will make 2 attempts to connect with you at the start of your meeting, 5 minutes apart, before you will be considered a “no show” and asked to reschedule.